Feb 11, 2026 | Customer Service, Debt Collection, How to, SMS, Templates
Your collections team is drowning. Every month, hundreds of accounts go past due. Each one needs attention—a reminder here, a follow-up there, an escalation when things get serious. Multiply that by the number of days past due, and you’ve got thousands of manual...
Feb 11, 2026 | SMS, SMS Marketing
Auto loan delinquency costs banks billions annually. The American Bankers Association reports that delinquency rates fluctuate between 2-4% depending on economic conditions—and every percentage point represents real money walking out the door. The frustrating part?...
Feb 11, 2026 | Debt Collection, How to, How to, SMS, Text Messaging
Banks don’t have one type of loan. They have dozens.Equipment finance. Dealer floor plans. Auto loans. Commercial real estate. Working capital lines. Each portfolio has different borrowers, different terms, different risk profiles—and different communication needs.Yet...
Dec 8, 2023 | SMS, SMS Marketing, Technology
What is Toll-Free? A toll-free number is a telephone number that is free for the caller. The charges incurred by the call are paid by the party that owns the number. When someone dials a toll-free number, the business or organization that owns that number pays for...
