Oct 21, 2026 | SMS, Technology
Banks and equipment finance companies send some of the most tightly regulated text messages in business: payment reminders, delinquency notices, loan servicing updates, and renewal notices, all under TCPA and often FDCPA-adjacent rules depending on the account type. A...
Oct 21, 2026 | Artificial Intelligence, SMS, Technology
Charlie, your AI assistant inside CloudContactAI, doesn’t just answer questions — it takes action in your account. Under the hood, that’s powered by MCP (the Model Context Protocol), a standard way for an AI model to reach out and call a specific tool —...
Oct 13, 2026 | AWS, SMS, Technology, Uncategorized
When a messaging platform is small, every send is fast. The slowdown creeps in later, at volume, when thousands of messages move through the system at once and the parts that were fine at low scale start competing with each other. Over the past several weeks our...
Oct 2, 2026 | How to, SMS, Technology
This past week our engineering team put most of its energy into performance and reliability work that happens below the surface. It is the kind of effort you notice as snappier page loads and more dependable sends rather than a new button in the UI. Here is a rundown...
