Account Support & Payment Assistance Services

ECC Holdings, Inc. provides account resolution, payment scheduling, and customer support services for businesses and their customers.
Our goal is to make it simple, secure, and convenient for individuals to:

• Receive helpful reminders
• Review account updates
• Manage outstanding balances
• Submit or schedule payments
• Access secure verification codes

Our communication tools — including SMS — are designed to support customers with timely, accurate, and respectful account notifications.

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How We Help Customers

We offer a range of services focused on transparency, convenience, and ease of use:

 Payment reminders & scheduling tools

Stay updated on upcoming payments or recent activity.

 Secure account notifications

Receive alerts related to your account status or required actions.

 Account resolution assistance

Get help managing outstanding balances through clear, supportive communication.

 Customer billing communications

Access important updates related to your billing or account activity.

 Verification codes & secure access

We may send authentication codes to help confirm your identity during login or payment attempts.

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Why You Might Receive SMS Messages From Us

You may receive message updates if you:

• Have an account placed with us for account support or follow-up services
• Requested or opted in for SMS reminders
• Provided a mobile number to receive account updates
• Are attempting to verify or access your account online

Messages may include reminders, confirmations, verification codes, scheduling links, or general support notifications.

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SMS Terms & Conditions

By opting in to receive SMS updates:

• You consent to receive account-related notifications
• Message frequency varies
• Message & data rates may apply
• You can opt out at any time by replying STOP
• Reply HELP for assistance

We do not sell or share phone numbers for marketing unrelated to your account or requested services.

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Contact Our Support Team

If you need assistance or have questions about your account, our support team is here to help.

ECC Holdings, Inc.
Customer Support Team
Phone: (631) 475-1800
Email: [email protected]
Business Hours: Monday–Friday, 9AM–5PM ET

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Privacy & Security Commitment

We are committed to keeping your information secure and confidential.
Please review our policies below:

• Privacy Policy
• Terms of Use
• SMS Terms

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© 2025 ECC Holdings, Inc.
Account Support & Payment Assistance Services
Privacy Policy | Terms | SMS Terms