Phone Number Scrubs

The CCAI Phone Number Scrubs enables you to verify contacts, identify wireless phones, and scrub for reassigned and litigious phone numbers.
  • Reassigned: Prevents consumers who’ve recently acquired the phone number from receiving unwanted texts
  • Litigious: Prevents texts from being sent to litigious consumers, law offices, and debt settlement companies.
  • Prevent Fraud: The CCAI scrub determines if the number is authentic and where the phone number’s country of origin is.
  • Mobile or Landline: If a phone number belongs to a landline, then CCAI won’t send the phone number a text message.
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Reassigned Phone Number Lookup

When the Reassigned Phone Number Lookup is enabled, we’ll lookup the phone number in the Reassigned Phone Number Database before a text message is sent to the contact’s phone number. CCAI will manage the frequency at which the Reassigned Phone Number Database is hit saving you money. After a contact’s phone number is looked up, this lookup will be valid for 60 days.

  • Phone Number Ownership: Remain confident the same owner still uses the same phone number.  There is no need to worry whether the same contact will still pick up the phone.
  • Compliance: New owners can’t consent to what previous owners have. Preventing new owners from receiving unexpected messages will prevent you from being flagged for spam.
  • Adjustable Duration: The grace period for how long a reassigned number will remain flagged can be adjusted per account.
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Litigious Phone Lookup

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CCAI lends its services to debt collectors who want safety measures for who they contact. No one likes a trigger-happy customer who is more than willing to use the law to avoid debt. Luckily for all parties involved, there is a lookup API designed to track phone numbers associated with high-risk customers.

  • Unique API: While the Litigious Phone Number API requires manual updates, it keeps accurate records of a contact’s history with lawsuits.
  • DNC list: Such contacts are automatically marked on a unique do-not-call list.

Benefits of CloudContactAI’s Phone Number Lookup Functionality

  • Avoid Awkward Calls and Messages: Send campaigns and messages confidently knowing that the person you contacted the last time will be the same the next time you try reaching out to them.
  • Compliance: Telecommunications regulations require that contacts consent to receive specific messages. Even under good intentions, unsolicited messaging is still regarded as unsolicited and can result in your ability to market being crippled.
  • Avoid Legal Proceedings: If a contact has a history of using lawsuits against debt collectors, we are just as invested in avoiding the potential legal consequences as you are.
  • Automated Contact List Cleaning: No one wants to manually pick through a list of contacts to validate contact information. Our system will carry most of the burden of marking who will not be contacted.

Lookup API Frequently Asked Questions

What is the TCPA?

The Telephone Consumer Protection Act (TCPA) is a federal law in the US designed to protect consumers from unsolicited telemarketing calls, faxes, and texts. It makes customer consent mandatory and limits the use of devices like autodialers in telemarking.

What is the TCPA Litigator List and how does it work?

The TCPA Litigator List compiles phone numbers used in litigation since 2000. This list tracks phone numbers recently associated with lawsuits and litigators.

How does the Reassigned Phone Number Database help?

The Reassigned Phone Number Database tracks when number owners unsubscribe from a number. These numbers can be recycled or decommissioned permanently.
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