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Automate SMS and Email at Scale. TCPA, FDCPA, and Reg F Compliant.

Enterprise-grade API trusted by collections platforms, banks, and equipment finance companies..

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CloudContactAI High Performer 2025 G2
CloudContactAI Business Collections 4

What Our Clients Say

Real Experiences, Real Results – See how CloudContactAI is transforming businesses
with smarter customer communication.

"CCAI has been instrumental in helping us expand our SMS capabilities by enabling brand and campaign registration for our third-party collection clients, giving them access to a powerful new communication channel. Their deep industry knowledge and fast, responsive support have significantly reduced our registration timelines and helped ensure compliance every step of the way. Thanks to CCAI, our clients are now seeing increased consumer contact rates and improved collection success."

— Ryan Perry, Executive Vice President at Paydoff

Trusted By Thousands Of Businesses

cashmere
paydoff
Let's play soccar
zingbooks
summit
Lariat
4
5

Connects with your stack.

Extends with our SDKs.

Trigger personalized SMS and email campaigns directly from your favorite tools. CloudContactAI keeps your messaging in perfect sync with your customer journey—no manual data entry required.

Salesforce
hubspot
active campaign
shopify
zapier

Don't see your tool? Use our Node or Python SDK to build custom connections in minutes.

Integrate in Minutes

Get started in under 5 minutes. Our API is REST-compliant, fully documented, and comes with SDKs for Node, Python, C#, etc. Whether you need to send a single OTP or 100,000 marketing messages, just paste your API key and go.

from ccai_python import CCAI

# Initialize
ccai = CCAI(client_id="YOUR_ID", api_key="YOUR_KEY")

# Send Single SMS
response = ccai.sms.send_single(
    first_name="John",
    phone="+15551234567",
    message="Hello ${first_name}, your code is 1234",
    title="OTP Campaign"
)
print(f"Sent ID: {response.id}")
import { CCAI } from 'ccai-node';

const ccai = new CCAI({ clientId: 'YOUR_ID', apiKey: 'YOUR_KEY' });

// Send Single SMS
ccai.sms.sendSingle(
  "John", "Doe", "+15551234567",
  "Hello ${firstName}, welcome!",
  "Welcome Series"
).then(res => console.log(res));
using CCAI.NET;

var client = new CCAIClient(new CCAIConfig {
    ClientId = "YOUR_ID",
    ApiKey = "YOUR_KEY"
});

var response = await client.SMS.SendSingleAsync(
    firstName: "John",
    phone: "+15551234567",
    message: "Your alert: Server Down",
    title: "Alerts"
);
use CloudContactAI\CCAI;

$ccai = new CCAI(['clientId' => 'ID', 'apiKey' => 'KEY']);

$response = $ccai->sms->sendSingle(
    firstName: 'John',
    phone: '+15551234567',
    message: 'Hello ${firstName}!',
    title: 'Test'
);
client, _ := ccai.NewClient("YOUR_ID", "YOUR_KEY")

resp, _ := client.SMS.SendSingle(
    "John", "Doe", "+15551234567",
    "Hello ${firstName}",
    "Test Campaign",
    nil,
)
fmt.Println(resp.ID)
client = CCAI.new(client_id: 'ID', api_key: 'KEY')

response = client.sms.send_single(
  'John', 'Doe', '+15551234567',
  'Hello ${firstName}',
  'Test'
)
curl -X POST https://api.cloudcontactai.com/v1/sms/send \
  -H "Authorization: Bearer YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+15551234567",
    "message": "Hello World",
    "from": "CloudContact"
  }'

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AI That Responds to Customers and Runs Your Campaigns

Two AI systems working together — one handles inbound conversations automatically, the other lets your team manage everything through chat.

AI Agents That Text Back for You

When a customer texts in, our AI reads the full conversation history — every inbound and outbound message — and generates a contextual response. No canned replies. No missed messages at 2am.

  • ✓ Responds instantly, 24/7
  • ✓ Full thread context — not just the last message
  • ✓ Powered by AWS Bedrock
  • ✓ Compliant — respects opt-outs and quiet hours

Like hiring a rep that's read every message you've ever sent to that customer.

Launch Campaigns by Asking

Skip the clicks. Tell the AI assistant what you need — launch an SMS campaign, pull delivery stats, draft an email — and it executes. Built into the platform.

→ "Send a payment reminder to everyone 30 days past due"

→ "What was our open rate last week?"

→ "Draft a promo email for our holiday event"

  • ✓ Launch SMS & email campaigns via chat
  • ✓ Pull analytics and delivery stats instantly
  • ✓ Get help with compliance questions

Your command center, in a chat window.

Try AI Agents Free Learn More

Frequently asked questions

How does your platform handle opt-outs under Reg F?

Opt-outs are processed automatically and immediately. When a contact replies STOP, they're added to your suppression list in real time and no further messages are sent. HELP replies trigger an automatic response with your support information. All opt-out records are logged with timestamps for audit purposes. No manual intervention required. Contacts can opt-out of SMS, email, and voice.

Do you support quiet hours enforcement by state and timezone automatically?

Yes. CloudContactAI enforces quiet hours based on the recipient's local timezone automatically, so your messages are never sent during restricted hours regardless of where your team is sending from. Rules are updated as state-level regulations change.

Can you help us stay compliant if regulations change?

Yes. Our compliance team actively monitors TCPA, FDCPA, and Reg F regulatory changes and updates the platform accordingly. When rules change, you get the update, not the liability. We also provide guidance on registration requirements like 10DLC so you're never caught off guard by carrier-level changes.

How long does it take to integrate your API into an existing platform?

Most integrations go live in days, not months. Our REST API is fully documented, and we offer SDKs in Python, Node.js, PHP, Ruby, Go, and C#/.NET. Our team provides dedicated onboarding support to get your first messages sending as quickly as possible.

Do you support multi-tenant architecture so we can keep client portfolios isolated?

Yes. CloudContactAI is built for platforms managing multiple clients. Each client can have their own isolated environment: separate contact lists, opt-out lists, sending numbers, and campaign data. Nothing bleeds across accounts.

Can our clients have their own sending numbers and opt-out lists?

Yes. Each client gets their own dedicated sending number and maintains a completely separate opt-out list. When a contact opts out for one client, it doesn't affect any other client's list. This is critical for compliance and is built into the platform by default.

What does your white-label offering include?

Our white-label plan lets you offer CloudContactAI's full SMS and email infrastructure under your own brand. That includes a custom domain, your logo and color scheme throughout the platform, and the ability to set your own pricing for your clients. Your clients never see the CloudContactAI name; it runs entirely as your product.

Customer Reviews

  • Gary Archer’s Avatar Gary Archer ★★★★★ 4 years ago
    We began using Cloud Contact AI to enhance our sales process because customers were no longer responding to emails or phone calls. The unique ability to … read more send and respond directly to text messages contributed to $120,000 of increased sales this past year.
    Based on the success of our sales campaign we began using Cloud Contact AI to help recruit employees. By texting our current customer database we were able to fill all of our open hourly staff positions in preparation for our winter busy season. Up until this point we were getting no where with ads on Indeed.
  • Doug knudsen’s Avatar Doug knudsen ★★★★★ 4 years ago
    I have been using Cloud Contact for about 6 months now and it has been great. The ability to integrate it into our software has made contacting customers … read more a much easier process. Great tech support too. Highly recommended.
  • Bryan Burns’s Avatar Bryan Burns ★★★★★ 4 years ago
    Our national indoor soccer company now uses CCAI as our primary tool for contacting customers and prospects. It is BY FAR the most effective communication … read more source we have experienced in years! The engineers at CCAI have also integrated the SMS capabilities into our facility operations software. I HIGHLY RECOMMEND speaking with someone at CCAI if you have any texting needs for your company. They are responsive, understanding, and great to work with.
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