A Top-Tier Resource for SMS Marketing
Check out what our team of marketing experts have to say on everything from SMS strategies to small business tips.
Bank SMS Compliance: TCPA and FINRA Rules You Need to Know
Banks love SMS for its effectiveness. Regulators love SMS for its audit trail. What regulators don’t love: banks that text customers without proper consent, at inappropriate hours, or without required disclosures. The penalties for getting it wrong are severe—$500 to...
Days Past Due Automated Campaigns: The Set-It-and-Forget-It Approach to Loan Collections
Your collections team is drowning. Every month, hundreds of accounts go past due. Each one needs attention—a reminder here, a follow-up there, an escalation when things get serious. Multiply that by the number of days past due, and you’ve got thousands of manual...
Auto Loan Text Message Reminders: A Bank’s Guide to Reducing Late Payments
Auto loan delinquency costs banks billions annually. The American Bankers Association reports that delinquency rates fluctuate between 2-4% depending on economic conditions—and every percentage point represents real money walking out the door. The frustrating part?...
How Banks Keep Equipment Finance and Dealer Loans Separate in SMS Campaigns
Equipment Loan Payment Reminders: How SMS Reduces Delinquency by 35%
Late payments cost equipment finance companies millions every year—not just in lost revenue, but in collection costs, strained customer relationships, and administrative overhead. Yet most lenders still rely on the same tired playbook: email reminders that go unread...
What is SMS Chatbot? Benefits, Use Cases & How It Works
When customers want fast answers, text messaging is the most efficient channel. SMS chatbots enable businesses to respond quickly, assist users, and manage repetitive queries without full dependence on human agents. These days most people use text messages, that's why...
How CloudContactAI and an Email Deliverability Expert Improve Your Inbox Reach with AWS SES
In today’s digital world, email deliverability can make or break your communication strategy. Whether you’re running transactional notifications, marketing campaigns, or customer engagement workflows, getting your message to the inbox — not the spam folder — is...
B2B SMS Marketing: The Guide to Business Texting
Emails and calls alone aren't enough for today's businesses. Emails often go unread, calls get ignored, and delays slow down workflow. B2B SMS marketing offers the option of instant and accurate messaging, delivering messages directly and speeding up decision-making....
25 Business Thank You Messages to Show Appreciation
In the world of business, a simple 'thanks' can create a lasting impression. The relationship with customers, partners and supporters deepens by showing appreciation. At one time, a business thank you message proved that you give importance to those who help your...