Nov 15, 2022 | Customer Service, Email-Marketing, Hiring, SMS, SMS Marketing
What is SMS Marketing? SMS Marketing also known as text marketing or text blasting is a form of marketing that utilizes text messages to promote products or services to a targeted audience. This can be done through the use of SMS campaigns aka text blasts which are a...
Nov 9, 2022 | Customer Service, SMS, SMS Marketing
On December 1st, 2023, Zipwhip will permanently shut down it’s business texting service. A surprising outcome just a year after Twilio acquired the Seattle startup for $850 million. At the time of acquisition, Zipwhip had more than 30,000 organizations...
Nov 1, 2022 | Customer Service, How to, SMS, SMS Marketing
CloudContactAI’s Services Here at CloudContactAI (CCAI), our primary objective is to reinforce and streamline the company-to-customer communication pipeline. It is incredibly easy to import contact lists, send event-based SMS campaigns, and organize contacts...
Sep 23, 2022 | Hiring, SMS, SMS Marketing
Why is Text Recruiting Necessary? Communication is important between vetting candidates. If recruiters waste too much time struggling to coordinate with candidates for a good opportunity to talk, it will result in congestion in the hiring process. Worse, this...
Sep 21, 2022 | Customer Service, Hospitality, SMS, SMS Marketing
How Can Texting Improve Customer Service? For nearly all Americans, life today would be hard to imagine without the use of their smartphone. They are used for searching for answers to previously unanswerable questions, such as “What is the name of that actress in that...
