Feb 12, 2026 | How to, lead generation, SMS, SMS Marketing, Text Messaging
Banks love SMS for its effectiveness. Regulators love SMS for its audit trail. What regulators don’t love: banks that text customers without proper consent, at inappropriate hours, or without required disclosures. The penalties for getting it wrong are severe—$500 to...
Feb 11, 2026 | Customer Service, Debt Collection, How to, SMS, Templates
Your collections team is drowning. Every month, hundreds of accounts go past due. Each one needs attention—a reminder here, a follow-up there, an escalation when things get serious. Multiply that by the number of days past due, and you’ve got thousands of manual...
Feb 11, 2026 | SMS, SMS Marketing
Auto loan delinquency costs banks billions annually. The American Bankers Association reports that delinquency rates fluctuate between 2-4% depending on economic conditions—and every percentage point represents real money walking out the door. The frustrating part?...
