Feb 11, 2026 | Customer Service, Debt Collection, How to, SMS, Templates
Your collections team is drowning. Every month, hundreds of accounts go past due. Each one needs attention—a reminder here, a follow-up there, an escalation when things get serious. Multiply that by the number of days past due, and you’ve got thousands of manual...
Feb 11, 2026 | Debt Collection, How to, How to, SMS, Text Messaging
Banks don’t have one type of loan. They have dozens.Equipment finance. Dealer floor plans. Auto loans. Commercial real estate. Working capital lines. Each portfolio has different borrowers, different terms, different risk profiles—and different communication needs.Yet...
Feb 9, 2026 | Debt Collection, SMS
Late payments cost equipment finance companies millions every year—not just in lost revenue, but in collection costs, strained customer relationships, and administrative overhead. Yet most lenders still rely on the same tired playbook: email reminders that go unread...
Sep 29, 2023 | Debt Collection, E-commerce, SMS
In this tutorial, we’ll show you how to send out SMS Invoices with CloudContactAI First, login to your CloudContactAI account. Next, navigate to the Settings\Payment Collection tab. On the Payments Collection tab, select Authorize.net as your Payment Gateway....
Jul 25, 2023 | Debt Collection, SMS
What is Multi-Client Capability? Debt collection can be a complex and time-consuming process, especially when you’re managing multiple loan types or locations. That’s where CloudContactAI’s multi-client capabilities come in. With CCAI’s SMS...
Jul 17, 2023 | Debt Collection, SMS
Phone Calls VS SMS For Debt Collection Overview When approaching your audience for debt collection efforts, the approach of the initial outreach can be a difficult task to choose. Both phone calls and SMS (text messaging) strategies can be effective, with phone calls...
