A Top-Tier Resource for SMS Marketing
Check out what our team of marketing experts have to say on everything from SMS strategies to small business tips.
MPS and Trust Scores for A2P 10DLC in the United States
Analysis of the Throughput The speed at which SMS messages are sent is measured in terms of the number of message segments sent per second (MPS). An SMS that contains more characters and/or uses a character encoding that is different from GSM-7 may utilize higher...
Text Messages for Delivery Services
Expanding Brands People today use Delivery services more than ever before, and it’s no wonder why. We live in a consumer-based economy and convenience is king. You’re able to get pretty much anything you want delivered via Amazon Prime at a competitive price...
Can you Text 911?
Reasons to Text 911 When emergencies arise, calling 911 is typically the fastest way to convey vital information. However, there are several scenarios where texting 911 proves advantageous. Accessability and Discresion Texting 911 offers an essential...
Examples of Spam Text Messages in 2024
Introduction The digital age that has brought us countless benefits. An endless amount of information is available at one’s fingertips. Online shopping has faster shipping. Finding a good or service is quick and painless. While all of these perks bring a great benefit...
How to Send Automated Text Messages
What are Automated Text Messages? Automated text messages are messages that you set up one time to be sent repeatedly, across multiple contacts, and at certain times. The goal of automated text messages is to harness the power of text messaging services in an...
Text Messaging Services for Churches
Introduction There are so many ways for SMS campaigns or text messaging services to be of use to churches. Let’s explore some of those options and how Cloud Contact AI can help your church communicate the way it should.How can churches start texting their members...
Which Text Messaging System Is Right For You?
Why do you Need a Text Messaging System? SMS is arguably the most effective way to communicate with your customers. When customers/consumers receive text messages from businesses, they open them 98% of the time! Think about all the emails we know that consumers have...
Texting and Emailing Under Regulation F; Explained
Introduction Regulation F was created by the Fair Debt Collections Practices Act (FDCPA) whose rules are enforced by the Bureau of Consumer Financial Protection (CFPB.) The rule was issued November 2020 and went into effect November 2021.How are texting and emailing...
Why Your Site Needs a Web Chat Feature
How does a web chat benefit the customer? Getting a customer service issue taken care of is often a daunting task. The customer calls in, patiently listens to an automated system, and then waits on hold until they can speak with a customer service representative...