Sep 21, 2022 | Customer Service, Hospitality, SMS, SMS Marketing
How Can Texting Improve Customer Service? For nearly all Americans, life today would be hard to imagine without the use of their smartphone. They are used for searching for answers to previously unanswerable questions, such as “What is the name of that actress in that...
Sep 13, 2022 | SMS, SMS Marketing
Marketing via SMS Ideally, there are several objectives to remember when trying to conduct a successful SMS campaign for a newly launched product. Along with maintaining current customers, a product launch is a good opportunity to start reeling in new customers from...
Sep 7, 2022 | SMS, SMS Marketing
Mobile Geofencing Mobile tracking is a well-established feature on current devices that allows specific external users access to various tools and apps. This functionality has been available for over a decade and has become increasingly prevalent as mobile technology...
Sep 5, 2022 | SMS, SMS Marketing
Understanding Opt-in Mass Texting These are strategies designed to acquire a customer’s phone number to be put onto a messaging list for further retention and advertising services more directly tailored to their needs. Especially with regulations in place to ensure...