May 23, 2022 | SMS, SMS Marketing
Your Text Matters In 2022, it’s tough to choose the best method to communicate with customers. Phone calls go unanswered. Emails wind up getting buried among thousands of other promotions which wind up never getting opened. Text messages however, have a high...
May 18, 2022 | SMS, SMS Marketing
What Makes Payment Reminders Valuable When dealing with a customer who has missed a payment, it’s important to maintain a professional image. Harassing someone who has missed a payment not only shines a negative light on you and your business, but it’s...
Mar 27, 2022 | SMS, SMS Marketing
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
Mar 16, 2022 | SMS, SMS Marketing
SMS marketing is a cost-effective strategy that offers small businesses a powerful tool to market their products and engage with customers. Many companies boast impressive response rates of 40% to 50% and click-through rates of 15%, with open rates soaring over 95%!...