Introduction Over 292 million people in North America text regularly, meaning that a proper SMS marketing campaign has much to offer in terms of potential benefits. Numerous industries can leverage the power of SMS marketing to enhance their business operations and...
Retention SMS marketing has proven to be one of the most efficient and fastest marketing tools available for businesses today. According to statistics, text messages are opened and read 98% of the time, and SMS marketing campaigns have an average conversion rate of...
Your Text Matters In 2022, it’s tough to choose the best method to communicate with customers. Phone calls go unanswered. Emails wind up getting buried among thousands of other promotions which wind up never getting opened. Text messages however, have a high...
What Makes Payment Reminders Valuable When dealing with a customer who has missed a payment, it’s important to maintain a professional image. Harassing someone who has missed a payment not only shines a negative light on you and your business, but it’s...
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.