Retention SMS marketing has proven to be one of the most efficient and fastest marketing tools available for businesses today. According to statistics, text messages are opened and read 98% of the time, and SMS marketing campaigns have an average conversion rate of...
Your Text Matters In 2022, it’s tough to choose the best method to communicate with customers. Phone calls go unanswered. Emails wind up getting buried among thousands of other promotions which wind up never getting opened. Text messages however, have a high...
What Makes Payment Reminders Valuable When dealing with a customer who has missed a payment, it’s important to maintain a professional image. Harassing someone who has missed a payment not only shines a negative light on you and your business, but it’s...
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
SMS marketing is a cost-effective strategy that offers small businesses a powerful tool to market their products and engage with customers. Many companies boast impressive response rates of 40% to 50% and click-through rates of 15%, with open rates soaring over 95%!...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.