What are Automated Text Messages? Automated text messages are messages that you set up one time to be sent repeatedly, across multiple contacts, and at certain times. The goal of automated text messages is to harness the power of text messaging services in an...
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
SMS marketing is a cost-effective strategy that offers small businesses a powerful tool to market their products and engage with customers. Many companies boast impressive response rates of 40% to 50% and click-through rates of 15%, with open rates soaring over 95%!...
Consumers are increasingly choosing to spend their money on experiences rather than on material goods as the ‘experience economy’ grows in popularity. This is fantastic news for anyone in the hospitality business, as spending on experiences such as dining...
Email Marketing 101 Email will always be an integral part of the marketing strategy for businesses of all sizes. It is an effective way to reach a wide audience with personalized and relevant messages. Although we find SMS to be a much more effective tool as far as...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
