Understanding Emotional Intelligence in AI Emotional intelligence, a trait long associated with human interaction, involves the ability to perceive, understand, and respond appropriately to emotions, both in oneself and others. The integration of emotional...
Customer Service and Artifical Intelligence Customer service is one of the most important aspects of any business. It can make or break a company, and it’s vital to provide your customers with the best service possible. In recent years, artificial intelligence...
How Can Texting Improve Customer Service? For nearly all Americans, life today would be hard to imagine without the use of their smartphone. They are used for searching for answers to previously unanswerable questions, such as “What is the name of that actress in that...
Cloud Contact AI Guide
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
