Sep 21, 2022 | Customer Service, Hospitality, SMS, SMS Marketing
How Can Texting Improve Customer Service? For nearly all Americans, life today would be hard to imagine without the use of their smartphone. They are used for searching for answers to previously unanswerable questions, such as “What is the name of that actress in that...
Sep 13, 2022 | SMS, SMS Marketing
Marketing via SMS Ideally, there are several objectives to remember when trying to conduct a successful SMS campaign for a newly launched product. Along with maintaining current customers, a product launch is a good opportunity to start reeling in new customers from...
Sep 10, 2022 | Customer Service, How to, SMS, SMS Marketing
Why is SMS So Effective? People in the modern world are attached to our smartphones, period. We check them constantly, use them to listen to podcasts, spend hours scrolling on Facebook, Instagram, TikTok, etc. Some experts even go as far as to call many...
Sep 7, 2022 | SMS, SMS Marketing
Mobile Geofencing Mobile tracking is a well-established feature on current devices that allows specific external users access to various tools and apps. This functionality has been available for over a decade and has become increasingly prevalent as mobile technology...
Sep 5, 2022 | SMS, SMS Marketing
Understanding Opt-in Mass Texting These are strategies designed to acquire a customer’s phone number to be put onto a messaging list for further retention and advertising services more directly tailored to their needs. Especially with regulations in place to ensure...
Jun 16, 2022 | SMS, SMS Marketing
Going to Market You need to make sure that your offering stands out among the many new products that are always being introduced to the market and that it is simple to obtain. For a successful product launch, you need to have a solid Go-to-Market (GTM) plan in place,...
