How can SMS Improve Customer Rapport? A increasing number of companies are turning to implementing SMS to improve their customer support strategy. Text messages are a quick and easy way to get in contact with customers, and for customers to get in touch with you. In...
What is Cold Texting? Like cold calling, cold texting entails reaching out to someone with whom you have no previous relationship.If you buy a contact list or obtain a prospect’s phone number online, any text messages you send them regarding business...
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
SMS marketing is a cost-effective strategy that offers small businesses a powerful tool to market their products and engage with customers. Many companies boast impressive response rates of 40% to 50% and click-through rates of 15%, with open rates soaring over 95%!...
SMS solutions remain at the heart of the industry’s ability to function. There is a good probability that you utilize some form of transportation to go to and from school, work, or social gatherings even if you don’t own a car. Cars have been ubiquitous and the...
Consumers are increasingly choosing to spend their money on experiences rather than on material goods as the ‘experience economy’ grows in popularity. This is fantastic news for anyone in the hospitality business, as spending on experiences such as dining...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
