What is 10DLC? 10DLC stands for 10-digit long code. Mobile carriers such as T-Mobile and AT&T create these channels for the purpose of sending business-to-customer/consumer messages over landline phone numbers. It allows the user to target a specific area code,...
Technology and Guest Service As cultivators of an experience, hoteliers are tasked with keeping their guests needs and requests satisfied at all times during their stays. As technology has evolved, so have hotel guests criteria for what they consider to be a quality...
How Can Texting Improve Customer Service? For nearly all Americans, life today would be hard to imagine without the use of their smartphone. They are used for searching for answers to previously unanswerable questions, such as “What is the name of that actress in that...
Cloud Contact AI Guide
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
