When customers want fast answers, text messaging is the most efficient channel. SMS chatbots enable businesses to respond quickly, assist users, and manage repetitive queries without full dependence on human agents. These days most people use text messages,...
Emails and calls alone aren’t enough for today’s businesses. Emails often go unread, calls get ignored, and delays slow down workflow. B2B SMS marketing offers the option of instant and accurate messaging, delivering messages directly and speeding up...
In the world of business, a simple ‘thanks’ can create a lasting impression. The relationship with customers, partners and supporters deepens by showing appreciation. At one time, a business thank you message proved that you give importance to those who...
Text messaging is still considered a super strong communication channel for building a direct relationship with customers. Businesses rely on text messaging — everything from sending small reminders to large marketing campaigns. Yet many decision-makers still wonder:...
In the ever-changing digital marketing world, SMS and email marketing have proven their value. Both are direct, measurable, and cost-effective, but their approach to delivering the message is completely different. The decision of choosing between SMS vs email...
Remember the days when the loudest sound in a collection agency was the hum of servers and the frantic clicking of a mechanical dialer? For its time, that technology was revolutionary. It powered agencies for decades, and many of the core platforms from that era, the...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.