Text messaging is still considered a super strong communication channel for building a direct relationship with customers. Businesses rely on text messaging — everything from sending small reminders to large marketing campaigns. Yet many decision-makers still wonder:...
In the ever-changing digital marketing world, SMS and email marketing have proven their value. Both are direct, measurable, and cost-effective, but their approach to delivering the message is completely different. The decision of choosing between SMS vs email...
For decades, the debt collection industry has operated on a fundamental, and seemingly unavoidable, trade-off: sacrifice efficiency for empathy, or empathy for efficiency. The prevailing wisdom suggested you couldn’t have both. Aggressive, high-volume tactics might...
In the debt collection industry, the margins are tight, regulations are unforgiving, and efficiency is the name of the game. For decades, the formula for success has been a delicate balance of agent skill, dialer technology, and legal diligence. But that formula is...
Remember the days when the loudest sound in a collection agency was the hum of servers and the frantic clicking of a mechanical dialer? For its time, that technology was revolutionary. It powered agencies for decades, and many of the core platforms from that era, the...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
