What Makes Payment Reminders Valuable When dealing with a customer who has missed a payment, it’s important to maintain a professional image. Harassing someone who has missed a payment not only shines a negative light on you and your business, but it’s...
Why Your Welcome Message Matters When a customer hands over their phone number, you mustn’t just spam them with any old text. People use their email to sign up for things every day. Often, using your phone number to sign up is optional. Phone numbers are more...
How to Personalize a Business Text Message (SMS) A personalized text message is built utilizing subscribers’ data: time, age, nationality, gender, etc. for the goal of providing them with more valuable offers and news at the proper moment. Despite SMS’...
How can SMS Improve Customer Rapport? A increasing number of companies are turning to implementing SMS to improve their customer support strategy. Text messages are a quick and easy way to get in contact with customers, and for customers to get in touch with you. In...
What is Cold Texting? Like cold calling, cold texting entails reaching out to someone with whom you have no previous relationship.If you buy a contact list or obtain a prospect’s phone number online, any text messages you send them regarding business...
Two-Way Customer Service Customer service is expected to be swift and efficient by today’s buyers. If you compare SMS to other modes of customer care, such as live chat or phone calls, it is faster and less stressful. For example, you may be required to remain...
Cloud Contact AI offers an all-in one communication platform to enable you to manage your contacts and collect payments online through SMS, Voice, Email, and Web Forms.
