SMS for Restaurants and Cafes
Build loyal and repeat customers with text marketing and send promotional deals at peak craving times, such as breakfast, lunch, or dinner.
No credit card required
What you can do with CCAI
Build loyal and repeat customers with text marketing and send promotional deals at peak craving times, such as breakfast, lunch, or dinner. Using SMS messaging, you can reach a larger audience and expand your restaurant’s reach, ultimately increasing sales. CloudContactAI is designed to help you maximize customer interactions and drive business growth.
With CCAI, you can seamlessly manage reservations and enhance the dining experience for your customers. By notifying them when their table is ready through text messages, you can provide a smooth and efficient service. Additionally, allowing customers to conveniently place their orders via text and sending them a notification when it’s ready saves time and increases customer satisfaction.
To encourage repeat visits, CCAI enables you to create a personalized customer loyalty program. By offering enticing rewards and incentives, you can entice and reward returning visitors, fostering a strong customer base. Moreover, with our advanced features, you can schedule bookings and send timely reminders to reduce the number of no-shows, ensuring optimal table utilization.
Our two-way messaging functionality makes it effortless to engage in seamless communication with your clients. Whether it’s order changes, reservation cancellations, or any other inquiries, you can easily interact back and forth with your customers. This level of convenience and personalized service helps to build customer loyalty and satisfaction.
Stay ahead of your busy schedule by programming messages in advance. Whether you want to send updates about upcoming specials, promotions, or events, you can schedule messages to be sent at specific times, ensuring your customers are always in the loop.
Alerts
Manage reservations and notify your customers when their table is ready.
Online Orders
Allow your customers to text you with their order, then send them a text when it’s ready.
Loyalty Programs
Create a customer loyalty program to entice and reward returning visitors.
Benefits of SMS for Restaurants
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Send an SMS in minutes!
We make it fast, easy, and affordable to engage in 1-on-1 conversations with your customers in real-time via text.
Features Built for Engagement
With Cloud Contact, you can schedule bookings and remind your customers about upcoming reservations, helping you significantly reduce the number of no-shows.
2-way real-time messaging
Two-way messaging makes it easy to engage back and forth with clients about order changes, reservation cancelations, and more.
Scheduled messages
Stay ahead of your schedule by programming messages minutes, hours, days, or months in advance.
Multi-user Access
Managing customer communication can be time-consuming, invite your team to help keep the conversations flowing.
Keywords
Let your customers text you with a keyword of your choice to make opting in quick and easy then send them updates about upcoming specials.
Ready-to-use Templates
Give our pre-built templates a go or build your own.
Online Orders
Hi {Name}, thanks for ordering food through {Restaurant Name}. Your food will be ready for pickup in about 15-20 minutes.
Reservations
{Name}, we’re sending you a reminder about your upcoming reservation this evening at 8:15. We look forward to seeing you soon!
Curbside Pickup
{Name}, your food is all ready to go. What model and color is your vehicle? We will bring your food out to you when you arrive! Thanks!
Specials
Hi there! {Company} here. Come try out our new {Dish} special. We will be serving it all weekend and have lots of it, so don’t miss out on this savory goodness!
Frequently asked questions
Restaurants and cafes around the world rely on SMS to help them reach their customers. Our team is dedicated to your success and is ready, willing, and able to help every step of the way.
How much does it cost to send an SMS for restaurants?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.
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