Two-way text messaging service
Reach people on the channel they’re most familiar with and engage in two-way conversations, helping to drive a more personalized and direct customer experience.
No credit card required
How you can use two-way messaging
Our user-friendly inbox makes it fast, easy, and affordable to engage in 1-on-1 conversations with your customers and provide optimal support that drive engagement.
Support
Provide your people with superior customer support in real-time
Reminders
Send on-time reminders so that your clients never miss an appointment.
Personalize
Personalize your messages to align with your customer’s unique needs.
Benefits of two-way text marketing
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Send your first campaign for free
Add your team and start reaching your customers on the channel they use every day.
It’s as simple as…
Are you curious about two-way SMS and how it works? Let’s delve into the details. Two-way text messaging service is your gateway to connecting with your audience on a familiar channel and engaging in personalized conversations that enhance the customer experience. Whether you’re looking to provide real-time support, send timely reminders, or tailor messages to individual needs, two-way messaging has you covered.
Why choose two-way SMS for your communication needs? Enjoy high open rates of up to 98% and impressive response rates of 45%. Plus, at just $.03 per SMS message, it’s a cost-effective solution that saves you time and reaches thousands in seconds. Ready to get started? Follow these simple steps:
1. Begin by signing up with CloudContactAI to access their innovative SMS platform.
2. Take the time to explore the variety of SMS packages available, ensuring you choose one that suits your business needs and objectives.
3. Once you’ve selected a plan, register to gain full access to CloudContactAI’s SMS features.
4. Customize your SMS settings within the platform, including setting up a unique sender ID, crafting personalized message templates, and tailoring the customer experience to reflect your brand identity.
5. Upload your customer contact list securely, ensuring compliance with data protection regulations to safeguard customer information.
6. Create engaging and impactful SMS messages that resonate with your target audience, effectively utilizing the limited character count to deliver your message concisely.
7. Take advantage of CloudContactAI’s scheduling feature to automate SMS communications, allowing you to reach customers at optimal times for enhanced engagement.
8. Monitor the delivery status of your SMS campaigns through the intuitive dashboard provided by CloudContactAI, enabling you to track the success of your communication efforts and address any issues promptly.
9. Implement various SMS marketing strategies, such as promotional offers, updates, notifications, and customer surveys, to effectively engage and interact with your customer base.
10. Continuously analyze the results and feedback from your SMS interactions to refine and optimize your future campaigns, ensuring ongoing enhancement of customer engagement and satisfaction.
More Innovative Features
Our SMS marketing features help you build reliable and long-lasting customer relationships with minimum effort. Explore our suite of SMS features and start texting today!
Multi-number
Create unlimited area code-specific phone numbers to appeal to customers in various locations.
Scheduled messages
Stay ahead of your schedule by programming messages in advance.
Multi-user access
Invite your team to help keep the conversations flowing seamlessly.
Keywords
Let your customers text you with a keyword of your choice to make opting in quick and easy.
“CCAI was very easy to roll out to our company. It requires zero knowledge of coding and has an intuitive user-friendly interface. We are able to send text campaigns about payment reminders, game reminders, and more. The response rates we’ve received while using CCAI have far exceeded our expectations.”
– Bryan Burns, Let’s Play Soccer
Frequently asked questions
There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.
How much does it cost to send an SMS?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.
Here’s how it works…
Create an Account
Choose a Number
Upload Contacts
