Text message autoresponders
Configure a customizable autoresponder to greet incoming texts with a personalized message.
No credit card required
How you can use autoresponders
Auto-responders are an efficient and effective tool for enhancing customer service through text messaging. By utilizing autoresponders, businesses can promptly deliver on-demand information to customers when they opt-in with a keyword. This streamlined process allows customers to easily obtain instant and direct information by simply texting the designated keyword.
Autoresponders help streamline communication processes and save costs. By strategically using keywords, businesses can send detailed information only to those customers who have expressed interest. This targeted approach ensures that the initial message remains concise, avoiding unnecessary image attachments that can be more expensive than text-only messages. This cost-efficient strategy allows businesses to optimize messaging and allocate resources effectively.
Auto-replies can serve various functions, such as confirming text message subscriptions, purchases, or other actions requiring validation. Maintaining a friendly and helpful tone in these responses is essential to reassure customers and let them know their messages have been received and set expectations for communications.
Text-for-info
Allow customers to text you with a keyword to receive instant and direct information.
Support
Based on a user’s response, send them personalized details specific to their needs.
Personalization
Include a dynamic tag to make each autoresponse unique and personal.
Benefits of SMS autoresponders
High Open Rates
Up to 98% open rates and 45% response rates
Cost-effective
Competitive rates of $.03 per SMS message
Time-saver
Reach thousands of people in seconds
Start automating today!
In just minutes, you can set up your first keyword and autoresponder.
It’s as simple as…
More Innovative Features
We offer a dynamic range of features designed to help you build strong and reliable connections with your customers.
Keywords
When a user texts you with a specified keyword, you can send them an automated message.

Bulk upload
To add all of your contacts, whether they’re just 1 person or 500,000, upload a CSV file.
Multi-user access
Invite infinite team members to take part in your outbound SMS initiatives.
Multi-number
Generate a unique phone number for your area code that will resonate with your customers.
Frequently asked questions
There are several ways texting can make your life as a coordinator simpler, from delivering last-minute game cancellation notices to sharing celebratory messages.
How much does it cost to send an SMS?
On CCAI, it costs users $2 per phone number per month. Users have the ability to create unlimited numbers.
It costs users $.03 per outgoing and incoming SMS message. The cost to make a phone call on CCAI is $.02 per minute.
Users pay on a pay-as-you-go basis.
How often can I send texts?
The last thing you want to do is annoy your customers. Some customers might get angry if you overload their inbox with messages; therefore, you should let your people know how often you intend to message them before sending them texts.
According to our experts, and from our own testing, we’ve found that you get the most engagement when you text your audience between 1-2 times per month.